adrEdge Wins "Best ODR Innovation Award" at the Global LendTech, Risk & Collection Summit 2026

adrEdge by Frugal Scientific Pvt. Ltd. wins the "Best ODR Innovation Award" at the 2nd Global LendTech, Risk & Collection Summit, Bengaluru, 19th August 2026.

Bengaluru, India — 19th August 2026

We're proud to share a milestone moment for adrEdge and the entire Frugal Scientific team: adrEdge by Frugal Scientific Private Limited has been honored with the Best ODR Innovation Award at the 2nd Edition Global LendTech, Risk & Collection Summit & Awards Series, held at the Radisson Blu Hotel, Atria.

The award, presented by the Influenc Exchange Group (IXG), recognizes organizations driving innovation in Online Dispute Resolution (ODR) technology — and we're honored to be recognized among the industry's leading names.

Why This Award Matters

India's financial sector is navigating an increasingly complex dispute resolution landscape. Banks, NBFCs, and HFCs are under mounting pressure to resolve disputes faster, stay compliant with RBI's Fair Practices Code, and reduce the cost and time burden of traditional litigation — all while maintaining trust with their customers.

adrEdge was built to solve exactly this problem. As an Online Dispute Resolution platform, adrEdge brings together:

Core Capabilities

• Unified Resolution Hub: A single platform seamlessly supporting Arbitration,

Mediation, and Conciliation.

• Flexible Hearing Models: Supports a Hybrid Model, allowing for both fully online and

offline (in-person) proceedings to suit the needs of the case.

• Global Reach: Built to address both Domestic and Cross-Border disputes.

• Multi-Method Claims: A single claim can be routed through multiple adjudication

methods as needed.

Platform Features

• Open Arbitrator Network: An open platform welcoming qualified professionals to

join as Arbitrators, Mediators, and Conciliators.

• Embedded Rules: All procedural and legal rules are built directly into the system,

ensuring compliance and streamlining the process.

• AI-Assisted Efficiency: Leverages AI for intelligent communication and feedback

across multiple channels (including WhatsApp and Email), drastically accelerating

resolution times.

• Tailored Dispute Tracks:

Retail Claims: Streamlined, specialized processes for claims under 20 Lakhs

(20L).

Commercial/Bigger Claims: Robust handling for complex, high-value disputes. Every action on adrEdge — from notice serving to final award — is time-stamped and logged, creating an immutable audit trail that any party can rely on as evidence of a fair, well-documented process. A Recognition of the Team's Vision

This award is a reflection of the vision that has driven adrEdge from day one — to make justice more accessible, efficient, and affordable for individuals, businesses, and institutions across India without tilting the process in favour of either side. It also validates the trust placed in us by everyone who has used adrEdge to reach a resolution: banks and NBFCs, and the customers and counterparties on the other side of the table.

We want to thank the Influenc Exchange Group for organising a platform that celebrates innovation in the industry, and to everyone at Frugal Scientific whose work made this recognition possible.

adrEdge is a next-generation Online Dispute Resolution platform by Frugal Scientific Pvt Ltd, helping India's financial institutions resolve disputes swiftly, transparently, and in full regulatory compliance. Learn more at adredge.com.